Picture of Brindley Place

Head Office @ Brindley Place

Welcome to Strategic Communications Services

SCS is an independent specialist consultancy that focuses on extracting the optimum business value from communications services and technology. We provide professional services and contract resourcing to organisations centred on Information Communications Technology (ICT).

SCS specialises in providing organisations with both consultancy and proactive support on DIY, managed and outsourced network, information, communications and contact centre services. Our skills and knowledge cover both the business and technical aspects of ICT and sit across its entire lifecycle. Uniquely, we also have significant experience of both the customer and supplier sides of the Telecommunications industry.

SCS’s consultants have considerable experience operating at the forefront of both the design and deployment of business-focused next generation solutions, which have either replaced or complemented more traditional services. This is founded on our engagements across key programmes that have successfully delivered benefits based on total cost of ownership (TCO) and return on investment (ROI) business cases. SCS has delivered this work in a number of different sectors for example retail, utility, retail banking, insurance and life and pensions.

Our business provides Professional Services capability to organisations in the following key areas:

  • SOURCING
  • TRANSFORMATION
  • STABILISATION
  • TELECOMS EXPENSE MANAGEMENT
  • CALL / CONTACT CENTRE
  • WORK FORCE OPTIMISATION
  • APPLICATION PERFORMANCE MANAGEMENT
  • CONTRACT RESOURCING

Our approach ensures that our clients extract the full value from ICT services that are either deployed, in transition or still to be decided, based on the marketplace’s ability to execute.

Company Biography

SCS Ltd was formed in early 2005 with the single aim of helping end clients to significantly improve their telecommunications services through their next generation of service deployment.

The founding Directors are career professionals in Telecommunications and bring a unique blend of knowledge and experience in technology design and architecting, service architecting, commercial architecting and strategic sourcing. The Directors all have experience of creating and managing contracts in the £1m - 500m range and have all held senior posts before starting up SCS as a specialist consultancy.

Community

One of the aims of SCS is to use our people, skills and resources to help those who are in great need within our community, either directly or indirectly. The key values and support being:

Supporting Others

  • SCS will select charities and organisations who enable others to make a difference
  • Encourage SCS Employees to work with these types of organisations

Funding

  • SCS will donate a minimum of 5% of our annual profit
  • Charities supported by SCS:

hyperlink to the scs sponsored charity - make a wish hyperlink to the scs sponsored charity - riders

Our values

  • To ensure that the greatest amount of benefit can be delivered with the resources we have available to us
  • We aim to develop long term relationships with those we assist with a view to delivering sustainable support
  • We seek to raise awareness of the areas we aim to help, and encourage involvement from the individuals within SCS
  • We always seek to understand more about the areas we wish to care for and get close to those we wish to help